Services

Fully Managed

Complete property and tenancy management, from marketing and move-in through to check-out.

We take care of tenant finding, referencing, Right to Rent checks, tenancy documentation, deposit registration, rent collection, arrears, tenant communication, inspections, compliance and day-to-day management.

A professional inventory, tenant check-in and check-out inspection are included, giving you a clear record of the property at every stage.

Maintenance is coordinated in line with our Transparency Pledge, with clear costs and no hidden contractor mark-ups or undisclosed commissions.

You remain informed and in control without having to manage every call, repair or tenancy deadline yourself.

Rent Collection

Professional oversight of your rental income while you remain responsible for managing the property and tenant.

We collect the rent, provide clear landlord statements, monitor payments and follow up promptly if rent is missed.

Our compliance notification service also lets you know when key statutory documents, including your Landlord Gas Safety Record or Electrical Installation Condition Report, are approaching renewal.

If you would prefer us to arrange the inspection or renewal on your behalf, we can manage this for you as an additional service.

It is a practical middle ground for landlords who want support with rent and arrears while retaining control of the everyday management.

Let Only

For landlords who are happy to manage the property but want the tenancy professionally established from the outset.

We prepare and advertise the property, manage enquiries and accompanied viewings, assess applications and complete comprehensive referencing and Right to Rent checks.

We will also prepare a complete tenancy, legal and compliance documentation pack, handle the initial rent and deposit, register the deposit and support the tenant through to move-in.

Once the tenancy has been correctly established and the handover completed, responsibility for the ongoing management returns to you.

Standalone Landlord Services

Professional help with the parts of property management you would prefer not to handle alone.

Our standalone services include tenant and guarantor referencing, Right to Rent checks, tenancy documentation, deposit registration, inventories, tenant check-ins, check-out inspections, mid-tenancy visits and compliance renewal coordination.

You can use these services individually, without committing to an ongoing management package.

Whether you need a full inventory and photographic schedule of condition or simply want an applicant professionally referenced, you can choose the support you need, when you need it.

Property Investment & Portfolio Support

Our involvement does not have to begin once you already own the property.

We can help you consider potential investment opportunities through the eyes of an experienced managing agent, including likely rental demand, achievable rent, tenant appeal and any practical issues that could affect the property’s ‘curb appeal’.

If you are purchasing or refurbishing a rental property, we can also provide practical input on works, presentation, compliance and readiness for the rental market.

Whether you are buying your first rental property or growing an established portfolio, our advice is grounded in local knowledge and the realities of managing rental homes.

Switching to True North

Changing letting agents does not need to become another job for you to manage.

If your property is already tenanted or managed elsewhere, we can explain the process, liaise with your current agent and help coordinate the transfer.

We will work to obtain the tenancy records, keys, deposit information, compliance documentation and financial details needed for the handover, while keeping you informed about anything that remains outstanding.

We will also communicate clearly with your tenant so they know who is managing the property, where future rent should be paid and who they should contact.